Trumpf guarantee

Trumpf’s World Class Partner Program for guaranteed production continuity offers seven guarantee levels on the basis of a score of valid Critical Production Indicators (CPI’s). These CPI’s score everything from the basic conditions of a maintenance contract and the use of original parts to WCM quality programmes for structured production that can offer the highest uptime guarantees. These guarantee levels are based on a combination of an uptime percentage with a maximum response-and-repair time that ranges from a maximum of 8 days to a maximum of 8 hours. The Trumpf guarantee means that the BOZ Group is capable of supplying the highest level of continuity in the case of a machine malfunction due to its machinery, which is among the most modernof it’s kind in the Netherlands.